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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
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<html>
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<head>
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<title>Ghostscript problem report form</title>
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<!-- $Id: Bug-form.htm,v 1.49 2005/10/20 19:46:23 ray Exp $ -->
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<!-- Originally: bug-form.txt -->
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<link rel="stylesheet" type="text/css" href="gs.css" title="Ghostscript Style">
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</head>
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<body>
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<!-- [1.1 begin headline] ================================================== -->
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<h1>Ghostscript problem report form</h1>
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<p>
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Before using this form, please read the <a
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href="Bug-info.htm">instructions</a> for reporting problems. If you are
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running a developer or beta version of Ghostscript, and you are an
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experienced tester (for example, if you have been testing Ghostscript
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for more than a year, or you have already submitted at least two problem
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reports that we accepted for investigation), you can send an informal report
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to the place indicated below. Otherwise, please fill out this form
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completely. Fill out <strong>all</strong> applicable items in this form.
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<p>
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Most importantly, you <strong>must</strong> include all data (PostScript files,
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PDF files, batch/script files, and/or fonts) required to reproduce the problem,
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either
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by giving a URL from which we can download the data, or by including the
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data with the report itself. If you don't include this information, we can't
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investigate the problem. Please note that the bug reports are publicly
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archived, so the information you provide will be generally available. If the
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test data absolutely must remain confidential, please so indicate on the form
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below and provide an address we may contact privately for the file.
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<p>
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Once you have prepared the report, go to <a
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href="http://bugs.ghostscript.com"
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class="offsite">http://bugs.ghostscript.com</a>.
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and follow the instructions there. Data files can be attached to the
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bug report after the bug is submitted.
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Use the completed problem reporting form as
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the body of the Bugzilla submission. If by some reason the Bugzilla doesn't
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work for you, bugs can be submitted as follows:
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<ul>
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<li>If you are running MS-DOS, MS Windows, or OS/2, and you are reasonably
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sure that the problem is specific to your platform, mail to <a
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href="mailto:bug-gswin@ghostscript.com">bug-gswin@ghostscript.com</a>.
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<li>If you are running MacOS, and you are reasonably sure that the problem
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is specific to the Mac, mail to <a
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href="mailto:mac-gs@ghostscript.com">mac-gs@ghostscript.com</a>.
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<li>Otherwise, mail to <a
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href="mailto:bug-gs@ghostscript.com">bug-gs@ghostscript.com</a>.
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</ul>
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<p>
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Fully completed problem reports help us improve Ghostscript. Thanks in
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advance.
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<pre>
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------------------------------------------------------------------------
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Symptoms:
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------------------------------------------------------------------------
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Ghostscript version (or include output from "gs -h"):
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------------------------------------------------------------------------
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Where you got Ghostscript:
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------------------------------------------------------------------------
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Hardware system you are using (including printer model if the problem
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involves printing):
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------------------------------------------------------------------------
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Operating system you are using:
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------------------------------------------------------------------------
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If you are using X Windows, and your problem involved output to the
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screen, the output from running xdpyinfo and xwininfo:
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------------------------------------------------------------------------
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C compiler you are using, including its version, if you compiled
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Ghostscript yourself:
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------------------------------------------------------------------------
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If you compiled Ghostscript yourself, changes you made to the makefiles:
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------------------------------------------------------------------------
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Environment variables:
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GS_DEVICE
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GS_FONTPATH
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GS_LIB
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GS_OPTIONS
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------------------------------------------------------------------------
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Command line:
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------------------------------------------------------------------------
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URL or FTP location of test files (include the data at the end of this
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form if 500K or less):
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------------------------------------------------------------------------
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Suggested fix, if any:
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------------------------------------------------------------------------
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Other comments:
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</pre>
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<!-- [2.0 end contents] ==================================================== -->
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<hr>
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<p>
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<small>Copyright © 1996, 2001 artofcode LLC. All rights
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reserved.</small>
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<p>
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<small>This file is part of AFPL Ghostscript. See the <a
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href="Public.htm">Aladdin Free Public License</a> (the "License") for full
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details of the terms of using, copying, modifying, and redistributing AFPL
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Ghostscript.</small>
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<p>
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<small>Ghostscript version 8.53, 20 October 2005
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</body>
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</html>
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